Last Updated:
October 2026

1. Introduction

At Trendy Travel Marrakech, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, or make an enquiry or booking for our tours, experiences and transfer services.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect information such as:

Information you provide directly

    –  Full name

    –  Email address

    –  Phone number or WhatsApp number

    –  Number of travelers

    –  Preferred travel date

    –  Pickup and accommodation details

    –  Destination or experience you’re interested in

    –  Flight details when relevant to an airport transfer

    –  Messages, requests or other information you choose to provide

Booking information

When you make a booking or submit a booking request, we may collect information necessary to arrange your experience, including your selected service, date, number of travelers and relevant travel details.

3. How We Use Your Information

We may use your information to:

    –  Respond to enquiries and messages

    –  Process and manage bookings

    –  Arrange tours, activities and transfers

    –  Communicate with you about your booking

    –  Confirm pickup and travel details

    –  Provide customer support

    –  Improve our website and services

    –  Understand how visitors use our website

    –  Maintain website security and prevent abuse

    –  Comply with applicable legal obligations

We do not collect personal information simply for the purpose of collecting it. We use information where it is necessary to provide the requested service or operate and improve our business.

4. WhatsApp and Other Communication Channels

You may choose to contact Trendy Travel Marrakech through WhatsApp, telephone, email or other communication channels displayed on our website.

If you contact us through a third-party platform such as WhatsApp, your communication is also subject to that platform’s own privacy policy and terms.

We use the information you provide through these channels to respond to your enquiry, manage your booking and provide customer support.

5. Sharing Your Information

We may share relevant information with trusted service providers or partners when this is necessary to provide the service you have requested.

For example, information may need to be shared with:

    – Drivers or transportation providers

    –  Local guides

    – Activity providers

    –  Accommodation-related contacts when necessary for 

    –  pickup arrangements

Booking, website or communication service providers

We only aim to share information that is reasonably necessary for the relevant service.

We may also disclose information where required by law or where necessary to protect our legal rights, website, customers or business.

6. Payments

Trendy Travel Marrakech does not currently process online card payments directly through this website.

Booking requests may be submitted through our website, after which payment arrangements, where applicable, will be communicated directly to the customer.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

    –  Keep the website functioning properly

    – Remember certain preferences

    –  Understand website usage

    –  Improve website performance

    –  Support security

    –  Measure the effectiveness of marketing campaigns, where applicable

Some cookies may be placed by third-party services used on our website.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Important: once we confirm whether the site uses GA4, Google Ads, Meta Pixel, or other tracking tools, we should make this section more specific rather than listing tools that aren’t actually installed.

8. Analytics and Marketing

We may use analytics and advertising technologies, including Google Analytics, Google Ads and Meta advertising technologies, to understand website usage, measure advertising performance and improve our marketing activities.

These technologies may collect information such as browser and device information, IP address, pages visited, interactions with the website and information about how visitors arrived at our website.

Where required by applicable law, we will seek appropriate consent before using non-essential cookies or similar tracking technologies.

Google and Meta may process information collected through their respective technologies in accordance with their own privacy policies and terms.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

    –  Managing and completing bookings

    –  Responding to enquiries

    –  Providing customer support

    –  Maintaining business and accounting records

    –  Meeting legal or regulatory obligations

    –  Resolving disputes

The retention period may vary depending on the type of information and the reason it was collected.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, online service or method of electronic transmission can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, including the right to:

    –  Request access to information we hold about you

    –  Request correction of inaccurate information

    –  Request deletion of information where applicable

    –  Object to or restrict certain processing

    –  Withdraw consent where processing is based on consent

    –  Request information about how your data is processed

To exercise a privacy-related request, contact us using the details below.

We may need to verify your identity before completing certain requests.

12. Third-Party Websites

Our website may contain links to third-party websites or services, including booking platforms, social media platforms and other external websites.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of any third-party service you use.

13. Children’s Privacy

Our website and services are not specifically directed at children.

We do not knowingly collect personal information from children for purposes unrelated to providing a requested service.

If you believe that a child has provided us with personal information without appropriate authorization, please contact us.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology or legal requirements.

When we make changes, we will update the Last Updated date shown at the top of this page.

15. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Trendy Travel Marrakech

Email: info@trendytravel-marrakech.com
WhatsApp / Phone:  +212 662-100714
Location: Marrakech, Morocco